Fuck you, Ryanair

by Dylan on April 13, 2011

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I may frequent the realms of obscenity and words of the vulgar spectrum, though I was refraining myself from swearing.

The woman insisted that I’m not to board the plane without checking in my rucksack as I retrieved it from the dimension-measuring box. Otherwise effortless if it wasn’t for the metal bars that ensnarled my backpack, hauling it out laboriously simply further consolidated her claim that it exceeded the baggage allowance.

“But it’s a rucksack, it’s flexible,” I pleaded. I was lingering in the sweet-talk phrase, my charmer’s stage of negotiation; yet my voice was trembling, my fists clenched and teeth gritted – indication that I had done an all-nighter at Cork Airport.

It was what she seized and ascended to moral high ground: my increasingly-aggressive tone.

“I’m not having an argument with you sir. Unless you pay the €35 you’ve not travelling with us today sir.”

Despite my best efforts – I even dealt the trump-card of declaring my travel-writer status – I gingerly slithered to the ATM and withdrew the cash, submitted to the coercion and boarded the plane brimming with a headful of foul language.

And only to discovered that, firstly, my rucksack fit perfectly into the overhead cabinet and, secondly, nobody stopped me from dodging the baggage check-in queue and simply brought my bag onboard.

Setting foot in London Stansted, finally remedied of my sleep deprivation, the outburst of suppressed syllables simply chundered from my mouth into the arrival hall –

Fuck you Ryanair, fuck you.

It isn’t like I’m a novice in defence-against-Ryanair’s-arts-of-swindle; my tendency of being the reckless traveller, skimming through small prints and ignoring finer details does often render me susceptible to fraudsters and loophole predators – Ryanair being one of them.

I was buying a ticket to fly home from Marrakech – the decision to purchase Ryanair’s services and temporarily severe myself from my core principles ands anti-Ryanair sentiments was solely because my travel companion Tori had booked that certain flight, and that I wanted to return to England with her.

Even whilst navigating through their website for the first time in eons, my premonition had prophesised the consequences of my bad decision.

Having dodged the hidden fees only to succumb to a few, I was informed by the confirmation page that I must check in online and have a printed copy of the e-ticket on-hand at the airport.

Both my common sense and logistic knowledge protested. Have I ever been told that checking in online is compulsory? Don’t be absurd. And where am I suppose to find a printer in Marrakech? Much less likely than scoring a tagine and mint tea only to be mercilessly conned by the waiter’s souvenir-store-owner brother-in-law.

The ponder was cut short when my allocated internet allowance lapsed and, confronted by a blank screen and an edgy internet café manager, I rested my case.

And thus I placed my fate on the hands of whom accustomed to and lucratively gaining from urinated on people’s destinies.

The bomb shell was dropped onto my credit card and sent shrapnel piercing through my traveller’s dignity – neglecting a few clicks and the mere piece of paperwork had cost me a sizeable €40.

There should be no debate or barter, the check-in girl stated – it’s all in the microscopic – albeit legally-binding – policy declaration.

One would have thought that equipped with a cautionary tale, I would forever be repulsed and forever rebuking any consideration of travelling with Ryanair again. Which, evidently, hadn’t been the case – I later travelled to and from Ireland after all.

It’s very much the same with many people, seasoned voyagers and beginners alike – no matter how recurrently they get intoxicated with fury and outrage, no wonder how many exclamations of “never again!” they make, they will be spotted again by the check-in desk condescended with sadistic deception, by the boarding gate sized up and their baggage measured by miscreants.

Ryanair has always had a place in our hearts – and by that I meant the carcinogenic blemish rather than a spot of affection. It’s like having to babysit a result-of-inbredism cousin – good money, but occasionally having your money mooched and your fingers bitten off.

There’s little doubt that us plebs rely on its cheap offerings – none more evident than finding their planes jam-packed with often-indignant passengers. Ryanair operates with ethics closely resembling that of a spam-tinning factory, its owner’s morals – or lack of – masochistic enough to infect and convert any of his employees from kind philanthropists to industrialistic budget-slayers with penchants from cunning and outright bullying.

If I felt I had corrupted my soul for opting to fly with Ryanair, then surely those working for Michael O’Leary were to be split into seven parts and condemned to every level of Dante’s hell for all eternity.

And the sin for which Ryanair deserved to be judged most harshly upon would be its deception and betrayal.

For a country whose natives are notorious for their touting and scamming, it was Ryanair that had inflicted the deepest wound on my finances throughout my time in Morocco. Fast-forwarding to the more recent mishap: when I was travelling out of London Stansted I was neither questioned nor suspected for the size of my rucksack – thus I was lured into the false sense of security, led into thinking that I would encounter no resistance – or in this case conflict – at the boarding gate on my way home.

I may feel inclined to defend the methods and credibility of budget airlines – indeed, my Ryanair flight delivered in terms of punctuality – and none of the likes of EasyJet and Jetstar have committed any wrongdoing against me. Nor am I attacking their employees or patrons in general. But then Ryanair has provoked my anger by stepping over the boundary – that of morality and basic human decency.

Ryanair, I swore to exact my vengeance upon you. The fury of my pen shall never rest for as long as I’m an advocate against your inhumane and shameful conducts. May I urge you, dear readers, to join me for the boycott – by opting for alternatives and paying a little extra, you may well need not to trade your dignity for a treatment even animal rights activists won’t approve of.

  • http://www.ytravelblog.com/newcastle-australia-lonely-planets-must-visit-destination-for-2011 Caz Makepeace

    I can't stand Ryan-air. I found them to be the most uncomfortable flights, where all passengers were treated like herds of cattle. It was a real surprise flying with them. We lived in Dublin for a year so of course,like you, we kept going back to them for their cheap flights over to London. But, it was very unpleasant and now I am a little older I think I would choose a different airline. I hope I would anyway. 
    Great rant Dylan and well deserved for Ryannair

  • http://www.baconismagic.ca ayngelina

    I have to think it must suck to work there because you are always asking people to pay for more and then arguing with them over it.

  • http://www.greenblayza.com LLoyd

    WOW! There's some feeling put into this one!
    Oh, Ryanair…the plane rides which provide impossible sleeping conditions on the smoothest of journeys due to the constant bombardment of advertisements and loud-speaker spamming.
    But…I do agree on the punctuality and I do feel somewhat inclined to defend them – just a little :) . I'd tell you why, but it would ruin the end of this story: http://www.greenblayza.com/lost-found/

  • Richard

    It is much like a burger on the way back from the pub. You know it's bad for you, but it appears cheap and sometimes the only thing on offer. The difference for me is that these guys seemed to have crossed a line, it is no longer enough to charge excessively for any upgrade imaginable – they fine you for breaking their rules that don't apply with other carriers. I hope I never have any reason to use them again!

  • http://www.neverendingfootsteps.com Lauren

    Hahaha what a rant! I am pleased to say I have never flown with Ryanair and I hope I never have to! :)

  • http://inspiringtravellers.com Andrea

    Never flown RyanAir but I'm really sick of the way airlines treat their passengers in general. The US airlines are particularly shocking but I've noticed it on other airlines around the world. We always opt to go by train if it is possible.

  • http://suzyguese.com/ Suzy

    I couldn't agree more! I flew Ryanair to Sardinia from Pisa and it was fine, but not great. Their boarding process alone is a scam. They try and squeeze every last euro out of you by saying you can pay for priority boarding. Everything they do is merely to make money, not to give passengers safety and a pleasant flight. The ads on the airplane get really annoying too. I made a vow like you after my final Ryanair flight from Porto to Pisa. The check-in line was so long I almost missed my flight. I showed up 2 and half hours early. I was running to the gate. Then I had the pleasure of sitting between a family that insisted on throwing paper airplanes back and forth until one hit me in the head. I felt like I was in a movie. I could go on and on about Ryanair.

  • http://waywardtraveller.com Annie

    Ryanair sucks, but living near to Pisa it is usually the cheapest option for us! Thankfully when we did fly over to London (as I find that's generally the place people go with it!) we found the cheapest flight with British Airways! We were totally spoiled and disappointed when we had to fly back with Ryanair haha. 
    They have had some good sales lately but checking baggage will always raise the fare so much that it doesn't seem like a deal anymore!

  • Eric

    Agreed, Ryanair is the devil. The scam already starts when you try to book your flight. In what could be misconstrued as poor usability, they sneakily scam people into paying for unnecessary extras (the misleading travel insurance taking the cake). The order process is so convoluted, error prone, and frustrating, that I can only assume it's a deliberate ploy to get people to call their expensive booking lines. Unfortunately, some of their routes are so convenient and, even including the hidden costs, about half the cost of a reputable airline, that I still end up flying with them occasionally. I try to avoid them whenever I can though.

  • Dave

    Im in exactly the same boat, I first flew with ryanair a few weeks ago and had to pay 100 pounds extra due to a crash on the motorway rendering me 1 minute late to check in my bag. And here I am now… Since I clearly didn't pack my travel-printer I too had to shell out 40 euro to print a bit of paper, even when i could even show them the damned thing on my laptop screen. The funny thing is, even their desk staff told me they'd never fly ryanair. Am angry to the point of typing 'fuck you ryanair' into google. This sort of service is going to create a whole new generation of terrorists! 

    • http://www.expertmoneyguide.co.uk/budgetairlinerevenge.html Budget Airline Revenge

      I’m intrigued…..got anything in mind?

  • http://www.cruisesurfingz.com Roy | Cruisesurfingz

    Flying with Ryanair stresses me out. I'm always wondering what they are going to do next to try to screw me over. I once had checked luggage but they lost it! (it was later found, phew)
    Then I bought their "recommended carry-on" for 69 pounds (ie. bribe) and have had no worries since. Touch wood!
    Roy | Cruisesurfingz recently posted..Hitchhiking- Extreme Couchsurfing &amp Riga Good Times

  • Guy

    Ryanair is a lousy rip-off. I had the same kind of experience Dave told about when flying from Charleroi -Brussels South they even call but don't speak a word of Dutch – to Malaga. They didn't accept the check-in on my laptop eiter and thus my wife and I had to pay 80 EUR. When I insisted to have a boarding pass for the return flight too, they told this could only be done by the Ryanair staff in Malaga. What I feared happened: also there I had to pay another 80 EUR for not even a shred of paper since there own system did not work…
    I was pretty upset by these practices and I told the Ryanair girl at the check-in desk about what happened. She said Ryanair is a piece of shit and that she felt pitty for herself  having to work for such a  "company of thieves" .
    I sincerly hope this company goes broke as soon as possible

    • http://www.expertmoneyguide.co.uk/budgetairlinerevenge.html Budget Airline Revenge

      Sorry mate, they’ve just posted profits of over €500 million so they’ll just keep on doing what they’ve been doing.

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  • http://www.mf-aspiring.blogspot.com Maureen Ferdinand

    I seriously wish I had seen this post prior to my friend booking our Ryan Air tickets to travel within Spain. It was, by far, the worst experience with an airline I have ever had. They epitomize the corporate devil. Pay to print boarding passes?? Crazypants! We spent time we could have been enjoying beautiful cities in search of internet cafes to avoid giving Ryan Air one more cent. The weight limits, though, are the most absurd of their protocol. I honestly don't think I can even write about it without sweating. And, yes, the crazy carry on baggage sizes…although I have to admit I found this one amusing for all the trouble it caused a travel companion who was irritating me. Once you finally get on the plane, you can't even get water without pulling out your wallet. And who sells you scratch tickets when you are above the clouds? Cheesy. I HATE RYAN AIR! I am so glad to find a community to support my anger.

    • http://www.expertmoneyguide.co.uk/budgetairlinerevenge.html Budget Airline Revenge

      Ooops, a spanish judge ruled that Ryanair’s charges for Printing Boarding passes was illegal. 
      So AIUI you could have taken them to court, from the UK.
      You’d have had to pay their charge first though, under protest.
      I mean, who wants to sit in Spain waiting for a court case to start?

      It’s not what you do, it’s the way that you do it…. Bananarama 1988

  • http://www.pommietravels.com Victoria

    Dylan, Ryanair are an absolute fucking nightmare. The dimensions for cabin baggage on Ryanair are ridiculous. The problem is, your bag can be quite long in its length and breadth, but not in depth. You have to have a really shallow bag to fit it into that cage thingy. So you might have a backpack that would easily fit in the overhead bin, but because it’s a funny shape, you can’t have it!! Hate them with a passion.

  • http://www.expertmoneyguide.co.uk/budgetairlinerevenge.html Budget Airline Revenge

    “the sin for which Ryanair deserved to be judged most harshly upon would be its deception and betrayal.”

    Couldn’t agree more, a general boycott has been tried before (norwegian tuna 1988) and would be effective if you could somehow gain public support for it.

    But I wonder if there’s another way…..

  • Anonymous

    If you’re going to loath these mendacious turds, then be eloquent about. Well written!.
    I refuse to travel with any of these nasty low cos tricksters. I pay more, fly  scheduled carriers, have generous luggage allowance and decent service on the whole. Cancellation delays are handled at their cost. I suppose you get what you pay for.  

  • http://twitter.com/packsandbunks Neil Barnes

    £6 admin fee, each person, each way unless you buy with a ryan air credit card which suprise suprise has to be pre paid, and there’s rumours of stripping 2 out the standard 3 toilets out to make more room for seating.  I loath this company, utter scammers.

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  • Passanger

    Plus, RyanAir’s website FUCKING SUCKS. It is slow, bloated with banners, has Session issues, crashes on credit card valitation etc. Just a few minutes ago I found out I managed to book a wrong return date in this godawful maze of unusability. This is the last time I use this awful airline.

  • Anders Bjork

    FUCK RYANAIR !!!! FUCKING DECEIVING ~THIEVES!!! I HATE THEM PROFOUNDLY. FUCK YOIU RYUANAIR